Privacy policy

Effective Date: October 15, 2026

Website: https://nivamiranelis.com

Brand: Nivamiranelis

1. Introduction

Nivamiranelis (“we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://nivamiranelis.com, browse our products, place an order, or communicate with our customer service team.

This Policy also describes the privacy choices and rights that may be available to you under applicable law.

Our website primarily serves customers in the United States. Additional provisions may apply to residents of California, the European Economic Area (EEA), the United Kingdom, and other jurisdictions where relevant privacy laws apply.

By visiting our website, you acknowledge that you have had the opportunity to review this Policy. Where applicable law requires consent for specific processing activities, we will obtain that consent as required rather than relying solely on your use of the website.

2. Personal Information We Collect

The information we collect depends on how you interact with our website, the services you use, and the information you choose to provide.

2.1 Information You Provide

When you place an order, contact us, or otherwise interact with our business, we may collect the following information:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.

• Order information, including purchased products, quantities, order numbers, order dates, delivery preferences, and transaction records.

• Payment-related information, including billing details, transaction references, and payment status. Depending on the payment method and technical configuration, full payment card details may be handled directly by our payment provider rather than stored by us.

• Customer service communications, including questions, complaints, return requests, refund inquiries, and other information you voluntarily provide.

• Account information, if customer accounts are available on our website.

• Preferences and feedback, including product preferences, reviews, survey responses, and other feedback you submit.

Please do not provide sensitive personal information unless it is specifically requested for a lawful and necessary purpose.

2.2 Information Collected Automatically

When you visit or use our website, we or our service providers may collect technical and usage information, subject to applicable law and your privacy settings.

This information may include your IP address, browser type, device information, operating system, pages viewed, products browsed, links clicked, referring webpages, visit dates and times, performance data, diagnostic information, and cookie identifiers.

We use this information to operate the website, maintain security, troubleshoot technical problems, understand website performance, and improve the shopping experience.

2.3 Information from Third Parties

Where relevant to our business operations, we may receive information from payment processors, shipping carriers, fulfillment partners, website hosting providers, e-commerce platforms, customer service providers, analytics providers, advertising providers, and fraud prevention services.

The information received depends on the services used, their settings, and the applicable contractual arrangements.

2.4 Sensitive Information and Children's Information

We do not intentionally request sensitive personal information unless necessary for a specific lawful purpose.

Our website is intended for general consumers shopping for home furniture and related home products. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us using the details in Section 15.

3. How We Use Personal Information

We use personal information for the following purposes, where permitted by applicable law.

3.1 Order Processing and Fulfillment

We use relevant information to process purchases and payments, confirm orders, provide order updates, arrange shipping and delivery, handle returns and refunds, respond to product inquiries, and maintain transaction records.

3.2 Customer Service and Communication

We use contact information and communications to answer questions, investigate complaints, resolve order issues, and provide customer support.

We may send transactional messages when necessary to fulfill an order or provide a requested service. Marketing communications, where offered, are handled according to applicable consent and opt-out requirements.

3.3 Website Operation and Improvement

We may use technical and usage information to maintain and improve website navigation, product pages, checkout functionality, performance, and other website features.

3.4 Security and Fraud Prevention

We may process relevant information to detect suspected fraud, investigate unauthorized transactions, prevent abuse, protect customer accounts, and maintain the security of our website and services.

3.5 Legal and Business Obligations

We may use and retain information to comply with applicable laws, tax and accounting requirements, lawful requests, and other legal obligations, or to establish, exercise, or defend legal claims.

3.6 Marketing and Advertising

If promotional communications or advertising services are used, we may process relevant contact details, purchase information, preferences, or online activity to send offers, measure campaign performance, or support advertising activities.

These activities are subject to applicable law and your privacy choices. You may unsubscribe from marketing emails through the unsubscribe mechanism provided in the message, where available. Unsubscribing does not prevent us from sending essential transactional or service-related communications.

3.7 Analytics and Personalization

Where implemented and permitted, analytics and similar technologies may help us understand website usage, evaluate product interest, improve functionality, and personalize certain website experiences.

Where consent is required for analytics, personalization, or other non-essential technologies, we will obtain consent before activating the relevant technologies.

4. Cookies and Similar Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. Similar technologies may include pixels, tags, scripts, local storage, and other online identifiers.

These technologies may collect information about your device, browsing activity, preferences, and interactions with our website.

4.2 Types of Cookies

Depending on our website's actual configuration, cookies and similar technologies may support the following functions.

Strictly necessary cookies support essential website operations, such as shopping cart functionality, checkout, session management, security, and privacy preferences.

Functional cookies may remember your preferences and settings to improve your shopping experience.

Analytics and performance cookies, if implemented, may help us understand website traffic, usage patterns, performance, and technical problems.

Advertising and marketing cookies, if implemented, may support advertising measurement, frequency controls, or targeted advertising across websites and services.

We will not claim that a particular tracking technology is active unless it is actually implemented on our website.

4.3 Cookie Choices and Consent

Where required by applicable law, we will request consent before using non-essential cookies and similar technologies.

If a cookie banner or privacy settings tool is available, you may use it to manage the relevant preferences. You may also adjust your browser settings to block or delete cookies. Blocking certain cookies may affect shopping cart functionality, checkout, account access, or other website features.

Where applicable law requires us to recognize browser-based privacy signals, including Global Privacy Control (GPC), we will handle those signals according to the requirements applicable to our activities.

4.4 Third-Party Technologies

Third-party service providers may use cookies or similar technologies in connection with analytics, payments, customer support, or advertising when those services are enabled.

Their processing may be governed by their own privacy policies and settings. We encourage you to review those policies when using third-party services.

5. How We Share Personal Information

We may disclose personal information when reasonably necessary for the purposes described in this Policy.

5.1 Service Providers

Depending on the services used, we may share relevant information with website hosting providers, e-commerce platforms, payment processors, shipping carriers, fulfillment partners, customer service platforms, email providers, information technology and security providers, analytics providers, and professional advisers.

These parties may process information on our behalf or provide services directly to you. Where required, we use appropriate contractual and organizational measures to govern their handling of personal information.

5.2 Business and Transaction Partners

We may disclose relevant information to business partners when necessary to fulfill orders, deliver products, provide requested services, or complete a transaction you initiate.

5.3 Legal Requirements and Protection

We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, investigate fraud or security incidents, protect rights and safety, or establish and defend legal claims.

5.4 Business Transfers

If our business is involved in a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

5.5 Advertising and Analytics Providers

If advertising or analytics services are used, certain online identifiers, device information, browsing activity, or other information may be disclosed to those providers.

Depending on the information involved, the applicable law, and how the services operate, these disclosures may qualify as a sale, sharing, or targeted advertising activity under relevant privacy laws. Where required, we will provide appropriate notices and privacy choices.

5.6 Other Disclosures

We may disclose information with your direction or consent, or when otherwise permitted or required by applicable law.

6. Sale, Sharing, and Targeted Advertising

Certain United States privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA), regulate the sale and sharing of personal information and certain targeted advertising activities.

We do not intend to sell personal information in exchange for money. However, whether our use of analytics or advertising services constitutes a regulated sale, sharing, or targeted advertising activity depends on the technologies and data disclosures actually used.

Where applicable law provides an opt-out right, eligible consumers may exercise that right through the designated website mechanism or by contacting us.

If our activities trigger a legal requirement to provide a “Do Not Sell or Share My Personal Information” link or another specific opt-out mechanism, we will provide the applicable mechanism and handle eligible requests according to law.

We will process recognized opt-out preference signals where required by applicable law.

We will not knowingly sell or share personal information of consumers under 16 in circumstances prohibited by applicable law without the required authorization.

We will not unlawfully discriminate against individuals for exercising their privacy rights.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, subject to applicable legal requirements.

Retention periods depend on the type of information, the reason it was collected, and relevant legal or operational needs.

Order and transaction records may be retained to complete purchases, manage returns and refunds, resolve disputes, and satisfy tax, accounting, and recordkeeping obligations.

Customer service communications may be retained for a reasonable period to respond to requests, maintain service records, and resolve complaints.

Account information, where accounts are offered, may be retained while an account remains active and for a reasonable period afterward when necessary.

Technical, security, and analytics records may be retained for periods appropriate to the relevant security, diagnostic, reporting, and service purposes.

Marketing preferences and suppression records may be retained as needed to respect your communication choices and comply with applicable law.

When personal information is no longer needed, we will take reasonable steps to delete it, de-identify it, or securely dispose of it, unless retention is required or permitted by law.

8. Data Security

We use reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Depending on our systems and service arrangements, these measures may include access controls, secure transmission methods, account permissions, monitoring, and appropriate service provider safeguards.

No electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any account credentials you use and for notifying us if you suspect unauthorized use of your account.

If a personal data breach occurs, we will take appropriate action and provide notifications where required by applicable law.

9. Your Privacy Rights

Depending on your location, applicable law, and the circumstances of our processing, you may have rights concerning your personal information.

9.1 Access and Information

You may have the right to request information about the personal information we collect, use, or disclose about you, including relevant categories and purposes.

9.2 Correction

You may have the right to request correction of inaccurate personal information we maintain about you.

9.3 Deletion

You may have the right to request deletion of personal information, subject to applicable exceptions. Certain information may need to be retained to complete transactions, provide requested services, comply with legal obligations, protect security, or establish and defend legal claims.

9.4 Data Portability

Where required by law, you may have the right to receive certain personal information in a portable and readily usable format.

9.5 Opt-Out Rights

Depending on applicable law and our activities, you may have the right to opt out of the sale or sharing of personal information, targeted advertising, or certain profiling activities.

9.6 Restriction and Objection

Where applicable, you may have the right to object to certain processing activities or request restrictions on processing.

9.7 Withdrawal of Consent

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.

9.8 Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.

9.9 How to Submit a Request

To exercise an applicable privacy right, contact us using the information in Section 15.

Please identify the request you wish to make and provide enough information for us to understand and process it. We may need to verify your identity or authority to act on behalf of another person where permitted by law.

We will respond within the timeframe required by applicable law. If we decline a request, you may have the right to appeal the decision or contact the relevant supervisory authority.

Authorized agents may submit requests on behalf of eligible consumers where permitted by law. We may request evidence of authorization and take reasonable steps to verify the consumer's identity.

10. California Privacy Notice

This section applies to California residents to the extent the CCPA, as amended, applies to our business and the relevant processing activities.

10.1 Categories of Personal Information

Depending on your interactions with our website, the categories of personal information we may collect include:

• Identifiers, such as name, email address, telephone number, postal address, IP address, and online identifiers.

• Customer records, including contact details, billing information, shipping information, and purchase-related records.

• Commercial information, including products purchased, order history, transaction details, and shopping preferences.

• Internet or other electronic network activity, including browsing activity, pages viewed, and website interactions.

• Approximate geolocation information derived from technical data, where collected.

• Inferences about preferences or interests, if such analysis is performed.

• Other information you voluntarily provide, including customer service communications and reviews.

We do not necessarily collect every category from every visitor. Collection depends on the features used and the services actually implemented.

10.2 Purposes of Collection and Use

We may use relevant categories for order fulfillment, payment processing, customer support, website operation, security, fraud prevention, analytics, marketing, and legal compliance, as described in this Policy.

10.3 Categories of Recipients

We may disclose relevant personal information to service providers, payment processors, shipping and fulfillment partners, technical providers, professional advisers, government authorities when legally required, and other recipients described in Section 5.

10.4 Sale or Sharing

We do not intend to sell personal information for monetary consideration. Whether our use of advertising or analytics services constitutes a sale or sharing under California law depends on the actual technologies and disclosures involved.

Where applicable, California residents may opt out through the designated website mechanism or by contacting us.

10.5 Sensitive Personal Information

We do not intentionally request sensitive personal information beyond what is necessary for lawful business purposes. If our processing triggers additional rights or obligations under California law, we will provide the required notices and mechanisms.

10.6 California Shine the Light

California residents may have rights under California Civil Code Section 1798.83 to request certain information about disclosures of personal information to third parties for their direct marketing purposes.

To submit such a request, contact us using the details in Section 15 and identify it as a California Shine the Light inquiry.

10.7 California Minors

California residents under 18 may have additional rights concerning certain publicly posted content under applicable law. If you believe content you submitted through our website is subject to those rights, contact us with sufficient information to identify the content and request.

11. European Economic Area, United Kingdom, and Other International Privacy Rights

If the General Data Protection Regulation (GDPR), UK GDPR, or another applicable data protection law governs our processing, additional rights and obligations may apply.

11.1 Legal Bases for Processing

Where required by law, we process personal information only when an appropriate legal basis applies. Depending on the circumstances, this may include:

• Contractual necessity, such as processing an order or arranging delivery.

• Compliance with a legal obligation.

• Legitimate interests, such as website security, fraud prevention, service improvement, or defending legal claims, provided those interests are not overridden by applicable rights.

• Consent, where required for particular cookies, marketing activities, or other optional processing.

Where processing relies on consent, you may withdraw it at any time. Where processing relies on legitimate interests, you may have the right to object as provided by applicable law.

11.2 Your Rights

Subject to applicable conditions and exceptions, you may have the right to access, correct, erase, or restrict the processing of personal information, request data portability, object to certain processing, withdraw consent, and lodge a complaint with a relevant supervisory authority.

To exercise these rights, contact us using the information in Section 15.

11.3 International Data Transfers

Personal information may be processed in the United States or other countries where our service providers operate.

If personal information is transferred internationally and applicable law requires safeguards, we will use an appropriate transfer mechanism. Depending on the circumstances, this may include an adequacy decision, standard contractual clauses, the UK International Data Transfer Agreement or Addendum, or another lawful mechanism.

Additional safeguards will be used where required by applicable law.

11.4 Complaints

Where the GDPR or UK GDPR applies, you may lodge a complaint with the relevant data protection supervisory authority in accordance with applicable law.

12. Children's Privacy

Our website is intended for general consumers shopping for home furniture and related home products and is not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without authorization where such authorization is required by law.

If we learn that we have collected personal information from a child in circumstances that violate applicable law, we will take appropriate steps to delete the information or obtain any legally required authorization.

Parents or legal guardians who believe a child has provided personal information to us may contact us using the details in Section 15.

Additional protections may apply to minors under certain state privacy laws.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, payment pages, social media services, or external platforms.

These third parties may collect and process information under their own privacy policies and terms. We do not control the privacy practices of independent third parties and encourage you to review their policies before providing information.

A link to a third-party service does not, by itself, mean that Nivamiranelis endorses that service or is responsible for its privacy practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website features, service providers, privacy practices, or legal obligations.

When we make changes, we will update the Effective Date at the beginning of this Policy. Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage you to review this Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us using the information below.

Brand: Nivamiranelis

Website: https://nivamiranelis.com

Email: assist@nivamiranelis.com

Telephone: +1 (510) 482-7369

Business Address:2843 Moyers Rd,San Pablo,CA 94806,United States

Customer Service Hours: Monday through Friday, 9:00 AM–6:00 PM Central Time.

When submitting a privacy request, please identify the right you wish to exercise and provide sufficient information for us to locate the relevant records and verify your identity where legally necessary.

Please do not include payment card numbers, passwords, or other highly sensitive information in an ordinary email.

We will review and respond to privacy requests in accordance with applicable privacy laws.